returns & info

all of our products are made by hand in small batches without the use of any chemical additives or preservatives. because of this there may be slight variations in color, scent or texture from batch to batch.

:::shipping

orders will typically ship within 2-3 business days after receiving payment. if there is an exception, we will contact you promptly. international orders are subject to respective taxes and duties.

:::return policy

due to the natural ingredients in our products, we cannot accept returns. in the rare event that the item is damaged in transit, please send a note with the details within 3 days of receiving it for an exchange or refund (minus shipping). please also include a photo of the damaged package and damaged item to be submitted to our carrier. refunds and exchanges on damaged items cannot be guaranteed after 3 days. 

:::wholesale & press

please contact hello@gypsy-yuyos.com